Viewing Activity Logs.

The activity log list provides detailed access to every action recorded in your system. Use powerful search and filtering tools to find exactly what you need.

Accessing Activity Logs

Administrators: Navigate to Activity Logs in the admin sidebar.

Partners: Navigate to Activity in the partner sidebar to view logs for your business.

Note: Partners require the Activity Log permission to access this feature. Administrators can enable this in partner settings.

Searching Activity Logs

Use the search bar at the top to find activities by description. The search looks for matches in the activity description field.

Example searches:

• "Card was updated" — Find all card updates
• "Member was created" — Find new member registrations
• "Reward was deleted" — Find deleted rewards
• "Login failed" — Find failed authentication attempts

Search results appear as you type.

Filtering Activity Logs

Combine multiple filters to narrow down results:

Category Filter

Filter by resource type:

Event Filter

Filter by action type:

Note: Event names and category labels are English system-level identifiers by design. This is standard industry convention for audit logs. The log viewer interface itself follows your configured language. See Log Entry Language & Format for details.

User Type Filter

Filter by who performed the action:

Note: "System" appears as a user name for automated processes but cannot be filtered separately.

Subject Type Filter

Filter by what was affected:

Understanding the Results Table

Each row shows:

Category A colored badge indicating the resource type (Cards, Members, Rewards, etc.).

Description Plain English explanation of what happened:

• "Card was created"
• "Member was updated"
• "Reward was deleted"

Event A colored badge showing the action type:

• Created (green)
• Updated (amber)
• Deleted (red)
• Login (blue)
• Logout (gray)
• Login Failed (red)

User The person who performed the action, including:

• Name
• User type badge (Admin, Partner, Staff, Member, System)

Subject The record that was affected. Click to view it (if it still exists).

Timestamp When the activity occurred in relative time ("5 minutes ago", "2 hours ago").

IP Address The IP address of the request (visible in detail view).

Viewing Activity Details

Click on any activity row to view full details:

Changes Section For update events, see exactly what changed:

• Old value (before the change)
• New value (after the change)

Technical Details

• Full timestamp
• User agent (browser/device)
• IP address
• Database IDs

Purging Old Logs (Administrators Only)

Administrators can permanently delete old activity log records to optimize database performance:

1. Navigate to Activity Logs in the admin sidebar
2. Click the Purge Old Logs button (red button in top-right)
3. Review the confirmation page showing:
   • Total records to be deleted
   • Breakdown by category
   • Retention period (minimum 90 days)
4. Click Purge Records to confirm

Warning: This action is permanent and cannot be undone. Records within the retention period are never deleted.

Common Use Cases

Finding Who Changed Something

1. Filter by Subject Type (e.g., Card)
2. Filter by Event (Updated)
3. Search for the item name if known
4. Review user names and timestamps

Investigating Failed Logins

1. Filter by Category: Authentication
2. Filter by Event: Login Failed
3. Look for patterns (same IP, same email)
4. Check timestamps for attack timing

Tracking New Registrations

1. Filter by Category: Members
2. Filter by Event: Created
3. Review registration dates and sources

Auditing Deletions

1. Filter by Event: Deleted
2. Review what was removed
3. Identify who performed deletions
4. Understand the context from related activities

Monitoring Voucher Usage

1. Filter by Category: Voucher Redemptions
2. Filter by Event: Voucher Redeemed
3. Review redemption patterns and timing

Tracking Tier Progression

1. Filter by Category: Member Tiers
2. Filter by Event: Tier Upgraded or Tier Downgraded
3. Monitor member progression through your loyalty tiers

Related Topics

• Activity Logs Overview — Introduction to activity logging
• Activity Analytics — Visual insights and metrics