Own the operating layer
Run the domain, server, mail, backups, monitoring, updates, administration, and client support.
Solution · Agencies
Own the software. Sell the service.
Run branded loyalty for one client or a hundred from one Laravel install. You set the price and keep the margin.
- Software
- One operator-managed installation
- Clients
- Separate partner businesses
- Price
- $349 once
- Commercial layer
- Defined and supported by your agency
The agency model
Their brand. Your service.
Reward Loyalty supplies the application. The agency turns it into a dependable client service through program design, onboarding, infrastructure, support, campaigns, and reporting.
Define a bounded offer
State what setup, campaign work, reporting, changes, and support are included before setting the fee.
Launch clients one at a time
Use one core program, one counter workflow, one staff briefing, and one 30-day review for each client.
Deliver installation, hosting, custom work, or managed loyalty programs? Apply to the partner program.
Product structure
One install. Every client.
A member uses one account across the installation and can keep loyalty relationships with several businesses in one wallet. Each partner manages its own programs and sees the data scoped to that business.
That does not make points or rewards interchangeable between unrelated partners. Treat each business program as its own promise unless the documented product workflow explicitly says otherwise.
Read the shared-wallet and data-isolation guide before designing an agency offer or a shopping-district concept.
Client program design
Choose the mechanism from the customer rhythm.
Do not sell every feature to every client. Use the smallest program that matches purchase value, visit frequency, margin, and staff workflow.
Points
Variable eligible spend
Use when transaction values differ enough that earning should reflect the amount. Define eligible spend and reward cost before launch.
Stamp cards
Frequent similar purchases
Use when one qualifying item or visit should count the same each time. Keep the target and reward easy to explain at the counter.
Prepaid passes
A defined package of future uses
Use when a client can sell a fixed number of eligible services or visits in advance. Price, validity, sale, scanning, expiry, and liability need an operating owner.
Vouchers
A controlled offer
Use for a specific claim or redemption proposition with eligibility, dates, limits, and staff validation.
Achievements
Visible milestone recognition
Add after the core workflow works. Reward Loyalty uses predefined, one-time milestones; the agency chooses which to activate and how to reward them within supported controls.
Use the worked playbooks and industry guides to turn those choices into example settings, staff language, reward economics, and a launch plan.
Client launch sequence
Make the repeatable part operational, not generic.
Standardize the discovery and launch process while keeping the customer behavior, economics, and counter routine specific to the trade.
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Discover
Record the client’s qualifying behavior, purchase rhythm, reward cost, locations, staff roles, and existing systems.
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Design
Choose one core mechanism, calculate an illustrative reward cost, document exclusions, and decide who can correct mistakes.
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Configure
Create the business, branding, program, staff access, QR materials, communication, and the smallest useful analytics baseline.
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Rehearse
Run joining, earning or pass redemption, reward use, reversal, lost-access, and busy-counter scenarios before launch.
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Launch
Brief staff with one short line, place QR codes at the action point, and avoid launching several offers simultaneously.
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Review
After 30 days, inspect enrollment, first-to-second action, staff activity, reward or pass use, exceptions, and support load.
Service economics
The margin stays with you.
Build the client price from discovery, configuration, materials, training, hosting, mail, backups, monitoring, updates, campaign work, reporting, support, and custom integration. Then add the margin the agency requires.
A single software license does not make client delivery free. Support volume, message delivery, storage, compliance work, and custom requests still scale with the service.
Use the current license and renewal information as one line in the model. Do not copy a universal setup or monthly fee from a marketing page.
An illustrative example
Invented numbers to show the shape of the model, not a promise of income. Your fee, costs, and client count are your own.
Your service fee
e.g. $50 to $150
What you charge each client for the bounded offer you defined
per client / month
Software license
$349
One-time, covers every client business on your install
once
Optional renewal
$99
Updates and support for the install, after the first 12 months
a year
Your operating costs
Yours to price
Hosting, mail delivery, backups, your own support time
scales with clients
The recurring opportunity is the service you run on top of software you already own: the license line does not repeat per client.
Go deeper
Multi-business architecture
Understand partner scoping, shared infrastructure, member accounts, and administration.
White-label operating guide
Separate installation branding, business branding, source changes, and support.
Prepaid pass setup
Review the partner, staff, member, expiry, and analytics workflow.
Use-case library
Choose a worked playbook or printable industry launch guide for the client’s trade.
Agency questions
Clarify the boundary before selling the service.
Does one installation support separate client businesses?
Yes. The operator can create separate partner businesses inside one installation. Each partner manages its own programs and scoped business data while the operator manages the shared platform.
Can the agency use its own platform branding?
Yes. The operator configures platform branding and domain settings, while each client business configures its own business and program presentation. Deeper source changes remain the agency's responsibility to maintain.
Can customers use one account with several client businesses?
Yes. The shared member wallet can hold relationships with several businesses in the installation. Each business still owns its own program rules and scoped data; balances are not automatically interchangeable between businesses.
What should an agency include in its client price?
Price discovery, program design, configuration, materials, training, hosting, mail, backups, monitoring, updates, campaign work, reporting, support, and custom integrations according to the actual scope.
Does Reward Loyalty operate the agency service?
No. Reward Loyalty supplies the maintained application and documentation. The agency operates the infrastructure, client onboarding, support, commercial offer, data-role documentation, and production service.