Built for independent businesses.
Pick your trade.
Run the playbook.
Each playbook follows a fictional business with real settings: the setup values, first campaign, supported achievement strategy, staff script, and numbers to review after 30 days.
Cafés & coffee shops
Ten stamps, one free drink, a $3 minimum, and a prepaid 10-drink pass for the commuters. The Daily Grind, worked end to end.
Stamp cards + prepaid passes
Restaurants & takeaway
10 points per dollar, a reward ladder from dessert to dinner for two, and vouchers that send themselves. Basil & Thyme Kitchen, worked end to end.
Points + vouchers + tiers
Salons & barbershops
A five-cut prepaid pass at $140, a six-visit stamp card, and a birthday voucher on the sweep. Alder Street Barbershop, worked end to end.
Prepaid passes + stamp cards
Gyms & studios
A $39 intro pass that ladders into the 10-class pack, scanned at the desk. Ironclad Fitness, worked end to end.
Prepaid passes + segments
Retail & boutiques
Points, a reward catalog instead of discounts, Silver and Gold tiers, printed cards. Juniper & Thread, worked end to end.
Points + tiers + printed cards
Bars & breweries
Ten points per dollar on the tab, a Mug Club tier at $250, and a birthday pour on the sweep. Copperline Taproom, worked end to end.
Points + tiers + vouchers
Food trucks & street food
One ten-stamp card, a free plate at the end, and a QR on the serving window. Ember Tacos, worked end to end.
Stamp cards + QR studio
Hotels & hospitality
Points on the folio, a Resident tier, a book-direct voucher, and a win-back timed to the season. Harborlight Inn, worked end to end.
Points + tiers + win-back
Grocery & convenience
Points on every receipt, segments on a weekly cadence, and a win-back at three quiet weeks. Rowan Market, worked end to end.
Points + segments + win-back
Each full page selects achievements from the fixed Reward Loyalty catalog and explains the trade use, reward cost, guardrail, and 30-day check. Read how Achievements count loyalty days, weekly runs, and first-use milestones.
Industry guide library
Practical starting plans for more trades.
Worked playbooks keep the full fictional business, numbers, and branded screenshots. Industry guides take a different job: one defensible setup for the trade, the economics behind it, and a checklist you can print. They do not pretend a matching demo business exists.
Bakeries & desserts
An eight-stamp card for the weekly bread and pastry habit, with a quiet-period campaign once the basics are working.
Open the guideCar wash & auto
A five-wash prepaid pass with first-use and loyalty-day milestones, followed by a controlled win-back offer.
Open the guidePet care & grooming
Points linked to the eligible service subtotal, a useful grooming add-on reward, and a rebooking campaign for lapsed clients.
Open the guideBeauty & spa
A three-treatment prepaid pass for appointment-led day spas, with first-use and relationship milestones.
Open the guideCoworking spaces
A ten-day prepaid pass for flexible users, with weekly consistency milestones and a meeting-room campaign.
Open the guideFlorists & gifts
Spend-based points for varied baskets, a small add-on reward, and occasion campaigns with controlled dates.
Open the guideWineries & tasting rooms
Points for eligible tasting-room spend, a bounded tasting reward, and a quiet-season campaign that does not reward volume drinking.
Open the guideLaundromats
A ten-stamp card for the weekly wash, with regularity milestones and a controlled wash-and-fold win-back.
Open the guidePhotography studios
A three-session milestone pass for family and portrait studios, supported by first-use, referral, and anniversary achievements.
Open the guideNail salons & nail bars
A six-stamp card for eligible nail services, a bounded add-on reward, and a rebooking campaign that respects the appointment book.
Open the guideDog daycare
A ten-use standard daycare pass with owner-account limits, care-system checks, and fixed first-use and return milestones.
Open the guideGarden centers & nurseries
Points on the eligible garden-goods subtotal, a bounded plant credit, and a shoulder-season campaign after checkout awards are clean.
Open the guideAuto repair shops
A points program for eligible customer-paid work, with a labor-credit reward and a service-record check before any return offer.
Open the guideTattoo studios
A five-stamp card for completed tattoo appointments, with a bounded future-service credit and clear healing and artist-approval rules.
Open the guideAdult dance studios
An eight-class pass for adult drop-in dance, with level and booking checks, fixed return milestones, and clear capacity boundaries.
Open the guideBike shops
Points on eligible parts, accessories, and workshop labor, a workshop credit reward, and a pre-season service campaign.
Open the guidePet stores & supplies
An eight-stamp card paced by the food replenishment cycle, with a bounded store credit and clear manufacturer-program rules.
Open the guideIndoor playgrounds & play cafés
A ten-entry family pass with per-child scanning, clear entry economics, and loyalty-day milestones that fit a family rhythm.
Open the guideDry cleaners
A points card awarded at paid collection, with a bounded garment-care credit and open-order checks that stay in the cleaner's own system.
Open the guideHome cleaning services
A six-stamp card awarded after a completed and paid home clean, with an add-on credit that protects cleaner time and route capacity.
Open the guideBowling centres
A points card for casual games and lane time, with one paying-organiser rule, a bounded lane credit, and referrals added after checkout data is clean.
Open the guideJuice & smoothie bars
An eight-stamp card for made-to-order drinks, with one standard reward and clear rules for premium bases, boosters, and substitutions.
Open the guidePet boarding
A points card for settled overnight stays, with kennel-system checks, a bounded future credit, and referrals added after checkout data is clean.
Open the guideMusic schools
A points card for paid lesson tuition, with one guardian account, a bounded future credit, and family referrals added after invoice awards are clean.
Open the guideGolf courses
A personal five-round weekday pass, with tee-sheet checks, clear green-fee economics, and no claim that loyalty controls bookings or course capacity.
Open the guideButcher shops
A points card for settled weighed counter sales, with a bounded food credit, seasonal-order rules, and no wholesale or deposit leakage.
Open the guideComic-book stores
A points card for settled new releases and pull-list pickups, with a bounded store credit and no promise about stock, holds, or allocations.
Open the guideYoga studios
A 30-day off-peak unlimited pass for named group classes, with booking capacity kept in the studio system and milestones used as recognition.
Open the guidePilates studios
A five-use reformer pass with a 60-day window, protected peak capacity, and milestones that never pretend to count classes.
Open the guideMassage therapy practices
Points on completed paid services, with a bounded future-service credit and no treatment, frequency, or health promise.
Open the guideCar detailers
Points on completed appointment work, with one bounded maintenance-detail credit and safeguards for coatings, deposits, fleets, and mobile connectivity.
Open the guideIce cream shops
Points for variable cones, cups, take-home tubs, and family orders, with a small credit that protects add-ons and low-margin lines.
Open the guideIndependent bookstores
Points on settled new books and standard merchandise, with a bounded store credit and clear preorder, consignment, event, and protected-stock rules.
Open the guideJewellery stores
Points on settled standard jewellery sales and paid in-house repairs, with deposits, custom work, appraisals, bullion, consignment, warranties, and stock kept outside the loyalty record.
Open the guidePottery studios
A four-use open-studio pass with booking, experience, materials, firing, storage, and collection kept in the studio system.
Open the guideIndependent record stores
Points on settled physical-media sales, with trade-ins, grading, preorders, limited releases, events, returns, and stock kept in the shop systems.
Open the guideBoard game cafes
A personal table-fee pass for repeat players, with reservations, guest counts, game stock, events, food, and drinks kept in the cafe systems.
Open the guideDog walking services
An owner-present completed-walk stamp card with pet welfare, route capacity, access, weather, cancellations, invoices, and future bookings kept in the care system.
Open the guideAxe throwing venues
A personal off-peak practice pass with booking, waiver, admission, safety briefing, lane capacity, leagues, parties, food, and alcohol kept in the venue systems.
Open the guideClimbing & bouldering gyms
An entry stamp that records the member who buys nothing, with rest-day guardrails and a guest pass earned once at a milestone rather than on every card.
Open the guideSaunas & bathhouses
A counted admission pass for a venue that sells heat rather than treatments, with dosage guardrails and near-zero marginal cost until the room fills.
Open the guideLiquor & bottle shops
A points card for a shop whose main product may not legally earn or be given away, with a reward that steers to glassware and mixers.
Open the guideWaxing studios
A six-session pass with a real expiry, because the twelve the market sells only works with no expiry at all, and that obligation never goes away.
Open the guideLash extension studios
A flat stamp for each completed fill, because a spend-based program pays the lapsed client who rebuys a full set more than the client who stays on cycle.
Open the guideIndependent pharmacies
A points card that earns on the shop side and stops at the dispensary counter, with the legal line running through the middle of a single transaction.
Open the guidePadel clubs
Bonus-hour points on counter spend that pull players into the dead midday court, plus an arrival stamp that sees the three players who did not pay.
Open the guideDive shops & scuba centres
A counted air-fill pass, with courses and trips both kept out of the loyalty economy and nothing that pays a diver to dive more.
Open the guideBait & tackle shops
A stamp for the pre-dawn bait run and points for the tackle wall, with the fishing licence kept out and nothing that rewards the catch.
Open the guideThrift & vintage stores
A stamp for a purchase of any size or a donation drop, because the customer who supplies your stock is the same person who buys it.
Open the guideQuilt, fabric & yarn shops
Cutting-counter points with membership tiers, for a customer who will not install an app and a basket that runs from a fat quarter to a bolt.
Open the guideAquarium & fish shops
A stamp for the free water test, points for equipment and food, and a program that never pays a keeper to add fish faster than a tank can safely hold.
Open the guideCat cafes & lounges
Counted session passes for the weekly cat hour, points on the cafe counter, and a program that never crowds the room or rewards an adoption.
Open the guideFish & chip shops
A points card that counts the family supper, double points on quiet midweek teatimes, and a standing rule to never boost the Friday queue.
Open the guideBlow dry bars
Points on express blowouts, a five-use package instead of a subscription, and 1.5x quiet mornings that fill the chairs the weekend never touches.
Open the guideWater refill stores
A jug stamp with no minimum purchase, printed member cards for a cash trade, and a deposit that never earns because it is not water.
Open the guideBaby & nursery stores
Points that never touch infant formula, referrals that replace the parents who graduate out, and a printed card for the registry moment.
Open the guideDriving ranges
A stamp per bucket at the counter, a range-card pass that never expires, and a boundary that keeps the teaching pro's lesson money out of the range's books.
Open the guideWho it fits, and how to run it.
The industries page shows who this fits, trade by trade. The setup guide walks the five steps every program shares. A playbook is the third layer: one trade, one worked example, every setting filled in.
The same install runs every playbook.See the one-time price
See it running.
Use the demo’s café, wallet, and counter flows to test these playbooks without signing up.
Points · Stamps · Vouchers · Prepaid passes · One install