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Documentation

Back to Home Buy Reward Loyalty

Email Configuration.

Set up email sending for notifications and verification.

Jan 2, 2026

Reward Loyalty sends emails for registration, password resets, and notifications. Configure your email provider and sender settings.

Sender Settings (Admin Dashboard)

You can configure the sender name and address via the Admin Dashboard:

Navigate to Settings in the admin sidebar
Click the Email Settings tab
Configure the following:

Setting	Description
Mail From Name	The name that appears as the sender of outgoing emails
Mail From Address	The email address used as the sender for outgoing emails

Click Save Changes

The Email Preview section shows how your emails will appear to recipients.

Note: Dashboard settings override environment file values for these fields.

What These Settings Affect

Your sender name and address appear on all system-generated emails:

Welcome emails for new members
Email verification and OTP codes
Point balance notifications
Reward redemption confirmations
Staff notifications
Partner account emails

Email Provider Configuration (.env)

SMTP and email provider settings must be configured in your .env file. These cannot be changed via the Admin Dashboard.

Basic SMTP Configuration

MAIL_MAILER=smtp
MAIL_HOST=smtp.example.com
MAIL_PORT=587
MAIL_USERNAME=your_username
MAIL_PASSWORD=your_password
MAIL_ENCRYPTION=tls
MAIL_FROM_ADDRESS="[email protected]"
MAIL_FROM_NAME="${APP_NAME}"

Common Providers

SMTP (General)

MAIL_MAILER=smtp
MAIL_HOST=your-smtp-server.com
MAIL_PORT=587
MAIL_USERNAME=your_username
MAIL_PASSWORD=your_password
MAIL_ENCRYPTION=tls

Gmail

MAIL_MAILER=smtp
MAIL_HOST=smtp.gmail.com
MAIL_PORT=587
[email protected]
MAIL_PASSWORD=your_app_password
MAIL_ENCRYPTION=tls

Note: Gmail requires an App Password, not your regular password. Enable 2FA and generate an App Password in your Google account security settings.

Mailgun

MAIL_MAILER=mailgun
MAILGUN_DOMAIN=your-domain.mailgun.org
MAILGUN_SECRET=your-api-key
MAILGUN_ENDPOINT=api.mailgun.net

Postmark

MAIL_MAILER=postmark
POSTMARK_TOKEN=your-api-token

Amazon SES

MAIL_MAILER=ses
AWS_ACCESS_KEY_ID=your-access-key
AWS_SECRET_ACCESS_KEY=your-secret-key
AWS_DEFAULT_REGION=us-east-1

Resend

MAIL_MAILER=resend
RESEND_KEY=your-api-key

What Can Be Configured Where

Setting	Admin Dashboard	.env File
Mail From Name	✅ Yes	✅ Yes
Mail From Address	✅ Yes	✅ Yes
SMTP Host/Port	❌ No	✅ Yes
SMTP Username/Password	❌ No	✅ Yes
Email Provider (mailer)	❌ No	✅ Yes
API Keys (Mailgun, etc.)	❌ No	✅ Yes

Spam Prevention

If registration emails land in spam:

Configure SPF and DKIM records on your domain
Use a reputable email provider (Mailgun, Postmark, SES)
Avoid spam trigger words in email content
Use a dedicated sending domain separate from your marketing emails

Registration Link Setting

Long URLs in registration emails may trigger spam filters. If you have deliverability issues:

APP_REGISTRATION_EMAIL_LINK=false

This disables the automatic login link in registration emails.

Testing

After configuring, test email sending:

Register a new test account
Check if the verification email arrives
Verify it doesn't land in spam
Check the sender name and address appear correctly

Troubleshooting

Emails not sending:

Verify credentials are correct
Check your provider's sending limits
Review storage/logs/laravel.log for errors
Ensure firewall allows outbound SMTP connections

Emails in spam:

Configure SPF/DKIM records for your domain
Use a dedicated sending domain
Consider a transactional email service (Mailgun, Postmark)

Wrong sender name/address:

Check Admin Dashboard settings (they override .env)
Clear config cache: php artisan config:clear