Tracking Your Progress (For Customers)

Your stamp card shows exactly where you stand. Visual progress indicators, detailed history, and clear milestones make it easy to track your journey toward rewards.

Viewing Your Stamp Cards

Dashboard View

Your dashboard displays all enrolled stamp cards with quick progress summaries:

To access:

1. Log into your account
2. Go to Dashboard
3. Scroll to the stamp cards section

Each card shows:

• Card title and business name
• Progress bar (percentage complete)
• Stamps collected vs stamps required
• Quick link to full details

Tap any card to view complete information.

Wallet View

Your wallet organizes all active stamp cards by business:

To access:

1. Navigate to Wallet in the menu
2. View all your stamp card enrollments
3. Tap any card for details

Cards are sorted by business, making it easy to find specific programs.

Understanding the Progress Display

When you open a stamp card, you'll see comprehensive progress information:

Progress Bar

A visual indicator showing your completion percentage:

• Empty (gray) — Stamps not yet collected
• Filled (colored) — Stamps you've earned
• Percentage — Exact progress (e.g., "70% complete")

The progress bar updates instantly when you earn new stamps.

Stamp Count

Clear numbers showing your current status:

Example: "7 of 10 stamps"

This tells you:

• 7 — Stamps you've collected
• 10 — Total stamps required
• 3 — Stamps remaining (calculated automatically)

Visual Stamp Grid

A grid of circular stamp indicators shows each individual stamp:

Filled stamps:

• Colored background
• Stamp icon displayed
• Represents stamps you've earned

Empty stamps:

• Outlined border
• Grayed out
• Represents stamps still needed

The grid layout adapts based on total stamps:

• 1-5 stamps: Single row
• 6-10 stamps: Two rows
• 11-15 stamps: Three rows
• 16-20 stamps: Four rows

Viewing Your Stamp History

The History tab shows your complete stamp collection timeline:

To access:

1. Open your stamp card
2. Tap the History tab
3. Review your stamp activity

What's Included

Stamps earned:

• Date and time of each stamp
• How many stamps were added
• Running total after each addition

Progress milestones:

• 25% complete notifications
• 50% complete celebrations
• 75% complete encouragements
• 100% completion achievements

Reward redemptions:

• When you claimed rewards
• What rewards you received
• Card reset confirmations

What's Not Shown

For privacy and simplicity, the history tab doesn't display:

• Staff member names
• Purchase amounts
• Internal notes
• Adjustment details

This keeps your view clean and focused on your progress.

Checking Program Requirements

The Rules tab explains how the program works:

To access:

1. Open your stamp card
2. Tap the Rules tab
3. Review program details

Information Displayed

How to earn stamps:

• Qualifying purchase requirements
• Minimum purchase amount (if applicable)
• Maximum stamps per transaction
• Daily limits (if applicable)

Stamps required:

• Total stamps needed to complete the card
• Current progress toward that goal

Validity period:

• When the program started (if applicable)
• When the program ends (if applicable)
• Time remaining (if expiring soon)

Reward details:

• What you'll receive upon completion
• How to claim your reward
• Any special instructions

Terms and conditions:

• Program-specific rules
• Restrictions or limitations
• Contact information for questions

Expiration Warnings

If a stamp card program has an expiration date, you'll see warnings:

7 Days Before Expiration

A yellow warning banner appears:

"Stamps expiring soon! Complete your card by [date] to claim your reward."

This gives you time to make additional purchases and finish your card.

After Expiration

If the program expires before you complete your card:

• Collected stamps are removed
• Card shows as expired
• You cannot earn additional stamps
• Uncompleted cards cannot be redeemed

Your history is preserved for your records, but the stamps themselves are no longer active.

Multiple Cards from the Same Business

You can have multiple stamp cards from the same business if they offer different programs:

Example:

• Coffee Card (10 stamps for free coffee)
• Pastry Card (5 stamps for free pastry)
• Seasonal Card (15 stamps for special reward)

Each card tracks independently:

• Separate stamp counts
• Different requirements
• Unique rewards
• Individual expiration dates

Make sure to show the correct QR code when collecting stamps for a specific program.

Completion Status

When you've collected all required stamps, your card displays completion status:

Visual indicators:

• Progress bar at 100%
• All stamps filled in
• "Reward Ready!" message
• Celebration animation

Action buttons:

• "Collect Reward" (for physical rewards) — Shows QR code for staff
• Points credited message (for points rewards) — Confirms automatic credit

Your card remains in this state until you claim your reward or the points are credited.

After Claiming Your Reward

Once you've redeemed your reward:

Card resets for reuse:

• Stamp count returns to 0
• Progress bar empties
• Visual grid shows all empty stamps
• Ready to start collecting again

History is preserved:

• Previous completion recorded
• Redemption date logged
• Total lifetime stamps tracked

You can complete the same stamp card multiple times if the program remains active.

Tracking Statistics

Your stamp card may show additional statistics:

Total completions: How many times you've completed this specific card.

Total stamps earned: All-time stamp count, including completed and redeemed cards.

Member since: When you first enrolled in this program.

These stats celebrate your loyalty and engagement with the business.

Notifications

You'll receive notifications for important stamp card events:

Stamp earned: Confirmation when staff adds stamps to your card.

Milestone reached: Celebrations at 25%, 50%, and 75% completion.

Card completed: Congratulations when you've collected all stamps.

Expiring soon: Reminder 7 days before program expiration.

Reward ready: Alert when your reward is available to claim.

Manage notification preferences in your account settings.

Tips for Effective Tracking

Check progress after each visit — Verify stamps were added correctly and see how close you are to completion.

Review the rules tab — Understand requirements before making purchases to ensure you qualify.

Watch expiration dates — Plan your visits to complete cards before programs end.

Track multiple programs — Use your dashboard to monitor all your active cards at once.

Celebrate milestones — Acknowledge your progress to stay motivated.

Next Steps

• Redeeming Rewards — Learn how to claim your earned rewards
• Stamp Cards FAQ — Common questions answered
• Collecting Stamps — Review how to earn stamps