Adding Vouchers to My Cards.

When you find a voucher you want to use, add it to My Cards with a single tap. Vouchers appear alongside your loyalty cards and stamp cards, ready to use whenever you're ready to shop.

Finding Public Vouchers

Direct Links

Businesses often share voucher links via:

• Their website
• Email newsletters
• Social media posts
• In-store signage

Click any voucher link to view its details.

My Cards

Click My Cards in the header navigation. Scroll to see any vouchers you've already saved or claimed.

Homepage

Featured vouchers from various businesses may appear on your homepage.

Viewing Voucher Details

When you view a voucher, you'll see:

The Voucher Card

A visual card showing:

• Discount value prominently displayed (e.g., "20% OFF")
• Voucher title and description
• Business branding (logo, colors)
• Expiration date

Important Information

Below the card:

• Minimum purchase — Amount you need to spend
• Usage limits — How many times you can use it
• Valid until — When it expires
• Eligibility — Any membership requirements

Terms & Conditions

Full terms of the offer, including any restrictions.

Adding a Voucher

When viewing a publicly visible voucher:

1. Look for the Add to My Cards button
2. Click or tap it
3. Confirmation message appears
4. Button changes to Remove from My Cards
5. Voucher now appears in My Cards

💡 Tip: Add vouchers as soon as you find them. Public vouchers can be deactivated or expire at any time.

What Adding Means

When you add a voucher to My Cards:

• It appears in My Cards alongside your loyalty and stamp cards
• You can view it anytime before it expires
• You can redeem it at the business location
• The voucher code is available for you to show staff

Adding doesn't use the voucher—it just keeps it handy for when you're ready.

Single-Use & Limited Vouchers

Some vouchers — particularly batch-generated codes — have a limited number of total uses. For these vouchers:

• Only the allowed number of members can save the voucher to their wallet
• Once claimed by the maximum number of members, the Add to My Cards button disappears
• Late arrivals see a "This voucher has already been claimed" message

This ensures you'll never save a voucher to your wallet only to find out it can't be redeemed when you visit the store.

💡 Tip: If you see a limited-use voucher available, save it quickly — once another member claims it, it's gone.

Viewing Your Vouchers

All your vouchers appear in My Cards:

1. Click My Cards in the header
2. Find vouchers in the voucher section
3. Each shows:
   • Visual design
   • Discount value
   • Title
   • Expiry date (if soon, shows warning)

Click any voucher card to view full details.

Removing a Voucher

Changed your mind? Remove a voucher from My Cards:

1. Open the voucher detail page
2. Click Remove from My Cards
3. Confirmation modal appears: "Your progress is saved. You can re-add this card anytime to continue where you left off."
4. Click Remove
5. Voucher removed from My Cards

Note: Removing only hides it from your view. You can add it again if it's still available.

Added vs. Claimed

There are two ways vouchers can appear in My Cards:

Added vouchers can be removed anytime. Claimed vouchers (from QR codes) are permanent—see Claiming via QR Code.

Voucher Availability

Active Vouchers

Vouchers with green status are active and ready to use. Check:

• Valid date range (some start in the future)
• Your remaining uses (if per-member limited)

Expiring Soon

Vouchers showing "Expiring Soon" or yellow warning badges will expire within 7 days. Use them before they're gone!

Expired Vouchers

Expired vouchers can't be redeemed. They may still appear in your history but won't work at checkout.

Eligibility Requirements

Some vouchers have requirements:

Membership Tier

Only certain tiers can add/use the voucher. If you can't see or add a voucher, you may not meet the tier requirement.

New Members Only

Some vouchers are for customers who joined within the last X days. If you're an older member, these won't appear.

First Order Only

Welcome vouchers may only work on your very first purchase with that business.

Tips for Getting Value

Add Early

Don't wait! Add vouchers when you see them. They can be:

• Limited in quantity
• Deactivated by the business
• Hidden from public view

Check Before Shopping

Before visiting a store, check My Cards for any vouchers you can use.

Read the Requirements

Note minimum purchase amounts and add vouchers for appropriate shopping trips.

Combine with Points

Vouchers and loyalty points work independently. Use a voucher for instant savings AND earn points on the same purchase.

Troubleshooting

"I can't add this voucher"

Possible reasons:

• Not a publicly visible voucher (may need QR code to claim)
• You don't meet eligibility requirements
• Voucher is no longer active
• You've already added it

"This voucher is no longer available"

The voucher has expired or reached its maximum total uses. Look for other active vouchers from the same business.

"This voucher is not available to you"

The voucher was created for a specific member (e.g., a personalized birthday offer). Only the intended recipient can save and use it.

"This voucher has already been claimed"

The voucher has a limited number of uses (e.g., single-use), and another member has already claimed it. Each limited-use code can only be saved by as many members as it allows total redemptions.

"Voucher disappeared from My Cards"

• May have expired
• Business may have deactivated it
• You may have removed it

"Add button doesn't appear"

• You may already have it in My Cards
• It may be a claim-only voucher (batch voucher)
• You may not meet eligibility requirements
• The voucher may have expired or been fully claimed by other members
• The voucher may be targeted to a different member

Related Topics

• Claiming via QR Code — Get exclusive batch vouchers
• Redeeming In-Store — Use your saved vouchers
• Finding Vouchers — Discover more offers