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Industry Use Cases.

How different industries use loyalty programs.

Coffee shops and cafes benefit most from digital stamp cards — the "buy 10, get 1 free" model. Reward Loyalty is ideal because:

  • Digital stamps eliminate paper cards that get lost
  • QR-code-only operation — no POS integration needed
  • One-time cost, far cheaper than SaaS alternatives charging $29+/month
  • Customers join by scanning a QR code (no app download)
  • The PWA works offline — critical for busy cafes

Recommended setup: a 10-stamp card with a free drink reward, welcome bonus for first visit, and a referral program where both referrer and new customer get a bonus stamp.

Restaurants have unique needs — spend-based rewards work better than visit-based for full-service dining. Recommended setup:

  • Points-based loyalty card — award points per dollar spent. Example: 1 point per $1, free appetizer at 100 points, free entree at 250 points
  • Membership tiers — Bronze, Silver, Gold, Platinum with point multipliers. Creates VIP status for high-value diners
  • Vouchers — birthday vouchers, seasonal specials, slow-night promotions
  • Referral program — "Bring a friend, both earn 50 bonus points"

Hardware: QR code table tents and a counter sign. Staff use any tablet or phone. For multi-location restaurants, the shared wallet lets customers earn at any location and redeem at another.

Reward Loyalty's shared wallet architecture is designed for franchise networks:

  1. Corporate buys one license and installs on a central server
  2. Each franchise location gets a partner account with their own dashboard
  3. The shared wallet means customers sign up at any location and their account works everywhere
  4. Corporate controls program structure — earning rules, rewards, tiers, and branding stay consistent
  5. Each location sees only their own transaction data

Benefits: unified customer experience, network effect (more locations = more value for customers), centralized infrastructure, consistent branding, and dramatic cost savings versus per-location SaaS. The system supports unlimited locations. Configuration details: Networks.

Shopping districts can create a unified loyalty program benefiting all member merchants:

  1. The association buys one license
  2. Each merchant gets a partner account with their own programs and dashboard
  3. Shoppers sign up once — at any merchant — and their account works everywhere
  4. The association can configure cross-merchant earning: "district points" that work everywhere, plus individual merchant stamp cards
  5. Marketing becomes collective — email campaigns reach all district loyalty members

Instead of 20 separate apps, shoppers have one account. Instead of 20 merchants each paying $29+/month for SaaS loyalty, the association pays once. The shared wallet creates a network effect — each new merchant makes the program more valuable for shoppers.

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