Product comparison
Reward Loyalty vs SpotOn Loyalty.
SpotOn Loyalty sits inside SpotOn’s restaurant POS, ordering, marketing, and mobile ecosystem. Reward Loyalty runs as a separate source-owned application that the buyer hosts and connects.
Short answer
Two models for different buyers.
Choose SpotOn Loyalty when SpotOn POS already owns the restaurant checkout and the team wants rewards, enrollment, ordering, and marketing in that system. Choose Reward Loyalty when POS independence, source access, and multi-business operation justify separate infrastructure and workflow.
Self-hosted
Reward Loyalty
A self-hosted application that can run beside any till through staff workflows or connect through documented interfaces.
Best for: Operators and agencies that want control beyond one payment and POS vendor.
Competitor model
SpotOn Loyalty
A managed restaurant loyalty add-on for SpotOn POS with earning and redemption across checkout, ordering, and the GoTo Place app.
Best for: Independent restaurants choosing SpotOn as their commerce and customer-engagement system.
At a glance.
| Decision | Reward Loyalty | SpotOn Loyalty |
|---|---|---|
| Checkout model | Separate staff flow or buyer-owned POS connection | Embedded in SpotOn POS checkout |
| Earning | Program rules applied after staff or API action | Points by visit or spend inside SpotOn workflows |
| Customer channels | Responsive wallet and QR-led staff experience | POS, online ordering, website, and GoTo Place app |
| Marketing | Segments, email, vouchers, and lifecycle messages | Targeted offers and SpotOn marketing connection |
| Software price basis | One license plus buyer operations | $65 USD per month as a SpotOn POS add-on |
| Source access | Application source included | Not part of the managed product |
Illustrative cost scenario
One restaurant over 24 months.
This is one explicit scenario, not a universal savings claim.
Reward Loyalty
$589 including illustrative hosting
SpotOn Loyalty
$1,560 USD for the SpotOn Loyalty add-on at $65 per month
Assumptions
- One Reward Loyalty installation and one restaurant
- Reward Loyalty hosting estimated at $10 per month
- SpotOn Loyalty add-on only; SpotOn POS, hardware, payment processing, taxes, and promotions excluded
This scenario does not price Reward Loyalty setup, maintenance, security, mail, backups, support, or POS integration. SpotOn Loyalty requires SpotOn POS and sits inside a wider commerce contract.
Feature comparison
Compare the capabilities that change the decision.
Restaurant checkout and vendor scope
| Capability | Reward Loyalty | SpotOn Loyalty |
|---|---|---|
| Enrollment | QR-led join and member lookup in the separate application | POS, online ordering, website, app, or shareable link |
| Redemption | Staff validates in Reward Loyalty or through a custom connection | Rewards apply in SpotOn checkout and supported digital channels |
| Ordering | No bundled restaurant ordering product | SpotOn online ordering shares the loyalty context |
| Vendor boundary | Buyer can keep its existing POS and payment provider | Loyalty is purchased as part of the SpotOn POS ecosystem |
Where Reward Loyalty is stronger.
- Keeps loyalty independent from one POS and payment vendor.
- Provides source access and infrastructure control.
- Runs isolated businesses and several local-business types on one installation.
Where SpotOn Loyalty is stronger.
- Keeps enrollment, earning, redemption, ordering, and marketing close to SpotOn POS.
- Publishes a clear monthly loyalty add-on price.
- Removes separate application hosting and most custom checkout integration work.
Choose Reward Loyalty if.
- The existing POS should remain in place.
- Source access and deployment control matter.
- The buyer can accept a separate staff flow or build and support an adapter.
Choose SpotOn Loyalty if.
- SpotOn POS is the selected restaurant system.
- One checkout-linked vendor for loyalty, ordering, and marketing reduces operational work.
- The full SpotOn pricing and payment contract fits the restaurant.
Limits to account for.
- Reward Loyalty does not include SpotOn POS, ordering, payment processing, restaurant hardware, or the GoTo Place app.
- The $65 monthly figure covers the loyalty add-on and excludes SpotOn POS, hardware, payment processing, taxes, and other services.
- POS independence adds integration and support work when the buyer wants automated earning or redemption.
Sources and review date
Check the facts that can change.
Pricing, plans, limits, and integrations can change. These sources were reviewed on 14 July 2026.
Questions buyers ask
Common questions.
Can SpotOn Loyalty run without SpotOn POS?
The current product page sells SpotOn Loyalty as a $65 monthly add-on to SpotOn POS. Confirm the complete POS, hardware, processing, and service package before buying.
Does Reward Loyalty integrate with SpotOn POS?
No direct SpotOn adapter is documented. Reward Loyalty provides manual staff workflows, APIs, and webhooks, while the buyer owns any SpotOn connection.
Which option costs less?
The visible 24-month software scenario favors different responsibilities. SpotOn includes managed loyalty inside its POS ecosystem. Reward Loyalty adds hosting and buyer labor that the illustration cannot price.