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Reference

Documentation.

Everything you need to install, configure, and master Reward Loyalty. Start with the basics or dive deep into advanced topics.

Getting started

Everything you need to install, configure, and launch Reward Loyalty.

15 articles

Core concepts

Understand the fundamental building blocks of Reward Loyalty.

5 articles

Authentication

Login methods and security for all user types.

3 articles

Loyalty cards

Points-based loyalty programs for earning and redeeming rewards.

14 articles

Stamp cards

Digital punch card programs for collecting stamps and earning rewards.

18 articles

Vouchers

Digital discount codes, batch campaigns, QR code claiming, and promotional vouchers for marketing at scale.

17 articles

Prepaid passes

Staff-sold ticket cards and simple memberships. Sell a 10-visit pass at the counter, scan visits off, and let the software handle expiry.

7 articles

Referrals

Word-of-mouth customer acquisition with point rewards for referrers and referees.

4 articles

Achievements

Recognize loyal customers automatically with milestones, weekly runs, and optional rewards.

5 articles

Partners

Business owner accounts and partner dashboard.

7 articles

Staff

Staff member accounts and point-of-sale operations.

2 articles

Members

The member account and wallet. Sign in, My Cards, and privacy tools.

1 article

QR studio

Find, customize, download, and print a QR code for every program you run, plus a staff sign-in code.

1 article

Member cards

Physical and virtual member cards. One code that identifies a member across a QR, a barcode, an NFC tag, a magnetic stripe, and a typed number.

5 articles

Member segments

Save a named audience built from how members behave, then reuse it to filter the member list and target email campaigns.

1 article

Email campaigns

Send targeted promotional emails to your loyalty program members.

1 article

Integrations

Connect your loyalty program to outside tools and services.

7 articles

Webhooks

Send signed loyalty events to Zapier, Make, or your own tools the moment they happen.

5 articles

Agent API

Machine-to-machine API for AI agents, POS systems, and automation tools.

16 articles

API reference

The session-token REST API for custom frontends and integrations. For machine-to-machine access, see the Agent API.

2 articles

Administration

Install-wide administration and system settings.

16 articles

Activity logs

Track and analyze activity and user actions across your install.

3 articles

Customization

Branding, colors, email configuration, and technical customization.

8 articles

Troubleshooting

Common issues and how to resolve them.

3 articles

Version 5

What Reward Loyalty 5 changes and how to build on it.

2 articles

Changelog

Track all updates, improvements, and fixes to Reward Loyalty.

3 articles

Take the docs with you.

Every page of the 5.x documentation as one PDF, included with a license. Get it in the download center.

Open the download center

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