Staff guide.
Staff member accounts and point-of-sale operations.
Staff overview
Introduction to the staff portal: find a customer, run the counter actions, fix a mistake, and understand your club access.
Finding a customer
Every way to bring up the right customer at the counter: search, scan, a barcode reader, recent customers, or a member card.
Counter workflow
The counter actions in order: award points, generate a redemption code, add stamps, claim rewards, redeem vouchers, and sell and scan prepaid passes.
Undoing and reversing
How staff undo a points award or reverse a stamp, voucher, or pass at the counter
Your account and club access
How to sign in to the staff portal, and what your club assignment lets you do and see.