Members overview.
The member guide: collect cards, earn points and stamps, redeem rewards, and manage your account, wallet, and privacy.
As a member (also called a customer), you collect loyalty cards and stamp cards from businesses, earn points and stamps with your purchases, buy prepaid passes at the counter, and redeem rewards.
What is a member account?
Your member account holds all your loyalty programs in one place. It stores your cards, tracks your points and stamps, and shows your available rewards.
What you can do
With a member account, you can:
| Feature | Description |
|---|---|
| Collect Cards | Add loyalty and stamp cards to My Cards |
| Earn Points | Build up points with purchases |
| Collect Stamps | Build progress toward stamp card rewards |
| Use Prepaid Passes | Buy a multi-visit pass at the counter and watch the remaining count |
| Browse Vouchers | Discover discounts and promotional offers |
| Invite Friends | Share referral links and earn bonus points |
| Redeem Rewards | Exchange points for rewards |
| Contact a Business | Call, get directions, visit, or save a business to your phone contacts from its card |
| Track Progress | See your balances and history |
| Revisit History | Reopen past programs in a read-only archive, grouped by type |
| Manage Profile | Update your account information |
| Email Preferences | Choose whether you receive loyalty updates and offers by email |
Browse available vouchers on the homepage or My Cards.
The member guide
- Joining and signing in: How your account is created, and signing in with a code.
- Your wallet (My Cards): Every card in one place, tiers, and winding-down programs.
- Finding and using a program: The business behind a card, earning, and redeeming.
- Your member code: The one code that identifies you, requesting points, and entering codes.
- History: The read-only record of programs you have finished with.
- Live updates and celebrations: How the open wallet keeps itself current.
- Installing and using cards offline: The app on your home screen, and offline access.
- Account settings and privacy: Profile, email preferences, and your data.
Membership tiers
If you have earned tier status with a business, it appears on your cards with any points multiplier. See Your wallet (My Cards).
Winding down
When a business retires a program you still hold, the card moves to a Winding down section and your balance stays spendable until it ends. See Your wallet (My Cards).
History (past programs)
When a program runs its course it moves to History, a read-only record. See History.
Viewing your history
Each card's own history is on its detail page; finished programs live in History.
Live updates and celebrations
When your wallet is open it stays current on its own, with a calm celebration when you earn or claim. See Live updates and celebrations.
Account settings and privacy
Open Account settings from your profile menu for your profile, language, and privacy. See Account settings and privacy.
Email preferences
Two switches control which emails you receive: Loyalty updates and Offers and news. See Account settings and privacy.
Related topics
- Collecting loyalty cards: Finding and adding cards
- Earning points: How points work
- Inviting friends: Share referral links and earn bonus points
- Redeeming rewards: Claiming your rewards