Installing and using cards offline.
Install the wallet and understand which saved cards and QR codes remain available offline.
On this page
Your device can show cards and QR codes it saved while you were online. Open the cards you need before you lose your connection.
Internet connection required for transactions: Staff must be online to add points or stamps, use a pass, or redeem a reward. An offline balance shows the last saved information.
Installing the app
Open the wallet in your browser, then use its installation option:
- iPhone or iPad: In Safari, open Share and choose Add to Home Screen.
- Android: Open the browser menu and look for Install app or Add to Home Screen.
- Desktop: In a supported browser, use the install icon in the address bar or the browser's install menu.
The wording depends on your browser. After installation, open the app from its icon. You can also continue to use it in the browser.
What works offline
| You can | You need a connection to |
|---|---|
| Open cards saved on this device | Load a card you have not saved on this device |
| Show saved QR codes | Get current balances and availability |
| Read saved stamp progress or remaining visits | Complete a purchase, stamp, or redemption transaction |
If you open the app without a connection, the offline screen lists saved loyalty cards, stamp cards, vouchers, and passes. Use search or the type filters to find one. Open a saved card to show its QR code.
The offline banner disappears when the connection returns. Reopen the card online to check its current state before relying on a balance or offer.
If a card is missing
Connect to the internet and open that card again. A new device has no copy of your old device's saved cards. Clearing browser data can also remove offline copies.
See Your wallet for managing your cards while online.