Installing and using cards offline.

Your loyalty cards work even without an internet connection. Your device saves QR codes when you view them.

Installing the app

For the best offline use, install the app to your home screen:

1. On iPhone/iPad: Tap the Share button → "Add to Home Screen"
2. On Android: Tap the browser menu → "Install app" or "Add to Home Screen"
3. On Desktop: Look for the install icon in your browser's address bar

Once installed, the app works like a native mobile app. Launch it from your home screen anytime.

What works offline

• Viewing your loyalty cards: See all your collected cards
• Showing QR codes: Your QR code stays available so staff can scan it at checkout
• Viewing stamp card progress: Check how many stamps you have
• Viewing your passes: See the remaining visits and show the pass QR
• Viewing saved vouchers: Access discount codes you've saved

A banner appears at the bottom of the screen when you're offline to let you know your saved cards are on display. It disappears on its own when your connection returns. If you open the app with no connection at all, a dedicated offline screen lists your saved cards (loyalty cards, stamp cards, vouchers, and prepaid passes) with a search box and type filters so you can find one fast, even if you carry dozens. Tap any card to show its QR code full-screen at the counter.

💡 Tip: Visit your cards while connected to the internet at least once. That saves your QR codes for offline use.

Important: Showing your QR code works offline. Staff still needs an internet connection to credit points/add stamps/redeem rewards.