Your account and club access.
How to sign in to the staff portal, and what your club assignment lets you do and see.
Jul 21, 2026
Signing in
- Go to
/staffon the app - Enter your work email address
- Click Send me a login code
- Enter the verification code from your email
- You're ready to help customers.
The staff portal is built for phones and tablets, so it's easy to use at the point of sale.
Your club
The business assigns you to one club (location). You can only:
- Award points/stamps for cards in your club
- Process redemptions for cards in your club
- Redeem vouchers belonging to your club
- Sell and scan prepaid passes belonging to your club
- View customers using your club's cards
If you try to open a loyalty card, stamp card, or voucher from a different club, you'll see a "You can't access this item" page. This means the item belongs to another club. Ask your manager to add you to the correct club, or go back and select the right item.
A staff account belongs to one club. If you work at more than one location, ask the business to move your account to the other club, or to create a second staff account for that location.