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Authentication.

How Agent API keys work, security model, and authentication flow.

Sep 16, 2026

The Agent API uses long-lived API keys instead of login tokens. Each key is self-contained. It carries the identity, role, and permissions needed to authenticate a request.

How it works

Every request must include the key in the X-Agent-Key header:

curl -X GET https://your-domain.com/api/agent/v1/health \
  -H "X-Agent-Key: rl_agent_a8f3k2m1x9v4b7n2..."

The authentication flow:

  1. Extract the key from the X-Agent-Key header
  2. Detect the key role from the prefix (rl_admin_, rl_agent_, rl_member_)
  3. Lookup candidate keys by prefix (indexed database query, fast)
  4. Verify the raw key against the stored bcrypt hash
  5. Check the key is active and not expired
  6. Check the key's owner account is active
  7. Bind the key and owner to the request for downstream use

Key format

A key contains its role prefix followed by 40 random characters:

rl_agent_ + 40 random characters

The stored lookup prefix contains the role prefix and the first eight random characters. Those eight characters are part of the 40, not an extra segment. The platform stores a bcrypt hash of the full key. The plaintext lookup prefix lets it find candidate records before checking the hash.

Key roles

Each key belongs to one owner type:

Prefix Role Owner
rl_admin_ Admin Administrator account
rl_agent_ Partner Partner (business) account
rl_member_ Member Customer account

All three key types are available.

Security model

One-time display

The dashboard shows the full key once, at creation. After you close the dialog, only the prefix remains visible. There is no way to retrieve the full key. If you lose it, create a new one.

Bcrypt hashing

The platform stores keys as bcrypt hashes, the same algorithm it uses for passwords. This means:

  • Database leaks don't expose keys, and even administrators cannot see the full key
  • Verification cost depends on the configured hash cost and server hardware

Rate limiting

Each key has a configurable rate limit (requests per minute, default: 60). The platform enforces the limit per key in a 1-minute fixed window. Two keys owned by the same partner have separate limits.

Authenticated requests that reach rate limiting include these headers. Authentication and feature-gate failures may omit them:

X-RateLimit-Limit: 60          ← max requests per window
X-RateLimit-Remaining: 42      ← requests left in current window
X-RateLimit-Reset: 1741260000  ← reported Unix reset timestamp

Successful responses report a reset timestamp about one minute ahead; do not treat it as the exact current window boundary. On HTTP 429, honor Retry-After:

{
  "error": true,
  "code": "RATE_LIMITED",
  "message": "Too many requests. Please slow down.",
  "retry_strategy": "backoff",
  "details": {
    "limit": 60,
    "window_seconds": 60,
    "retry_after_seconds": 23
  }
}

Expiration

Keys can have an expiration date. Authentication rejects expired keys. Use this for temporary integrations or scheduled key rotation.

Owner activity check

Even a valid key fails when its owner account is inactive. When an admin disables a partner account, every key that partner owns stops working at once.

Authentication errors

All authentication errors follow the standard error envelope:

Error Code HTTP Status Meaning
AUTH_MISSING_KEY 401 No X-Agent-Key header provided
AUTH_INVALID_KEY 401 Key format is wrong, prefix not found, or hash doesn't match
AUTH_KEY_REVOKED 401 Key exists but is no longer active
AUTH_KEY_EXPIRED 401 Key has passed its expiration date
AUTH_OWNER_INACTIVE 403 The owner account is inactive
AUTH_ANONYMOUS_MEMBER 403 Anonymous members cannot use Integration API keys

Example error response:

{
  "error": true,
  "code": "AUTH_KEY_REVOKED",
  "message": "This Integration API key has been revoked.",
  "retry_strategy": "no_retry"
}

See Error Handling for the full error envelope format.

Best practices

Practice Why It Matters
Store keys in environment variables Never hardcode keys in source code
Use the minimum required scopes Least privilege: grant only what the integration needs
Set expiration dates Limit blast radius of compromised keys
Rotate keys on a schedule Create a new key, update your integration, revoke the old one
Monitor the audit log Watch for unexpected patterns in Activity logs
Use HTTPS The key travels in a request header. Unencrypted connections expose it