Your wallet (My Cards).

On a phone, the wallet works like an app. A bottom tab bar carries the essentials, and a More sheet holds the rest:

Bottom tab bar:

• Cards: Your wallet (My Cards)
• My code: The raised center button. It shows your wallet QR code, the one code that identifies you at any counter
• More: Opens the sheet below

More sheet:

• My account, request points, referrals, language, theme, and sign out (plus History once you have past programs, see History below)
• Help and legal links (about, contact, FAQ, privacy, terms)

There is no tab for entering codes and none for referrals. Enter code lives on the My code page ("Have a code? Type it instead") and in the account menu on larger screens. Referrals always sits in the More sheet.

On a larger screen the same actions sit in the top header: a link to your wallet and a profile menu with My account, request points, enter code, referrals, and sign out (and History once you have past programs), plus the footer links.

My Cards is your personal collection of loyalty programs. It shows only the cards you've added or used.

Page layout

On a phone the wallet stays focused on your cards. Each section header carries its own count, so you see what you hold at a glance:

1. Loyalty cards · count
2. Membership status (a slim marker, only if you've earned a tier)
3. Winding down · count (only if a business retired a program you still hold)
4. Stamps · count
5. Passes · count (only if you hold or held a prepaid pass)
6. Vouchers · count

When a business you visit runs achievements, a compact achievements panel sits above your cards with your next milestone or latest one earned, and Achievements appears in the More menu.

On a larger screen the same page adds a quiet greeting, a row of summary tiles, and a quick-actions block above your cards.

If you haven't collected anything yet, the wallet shows a short prompt to scan a code at a venue and add your first card.

Summary tiles (larger screens)

On a larger screen, a row of tiles summarises your collection:

There is no "total points" figure. Points belong to each program on its own, so adding them across different businesses would not mean anything. On a phone, the per-section counts in the headers do this job instead.

Quick actions

Shortcuts to common tasks. They appear in the quick-actions block on a larger screen. On a phone, account settings, request points, and referrals live in the More sheet, and entering a code starts from the My code page ("Have a code? Type it instead"):

• Account settings: Update your profile, set your language, and manage your privacy and data
• Request Points: Create a link to receive points from other members
• Enter Code: Enter a code you received to add points to your card
• Refer a Friend: Share your referral link and earn bonus points

How cards get added

Cards appear in My Cards in three ways:

1. When you use them: When you first use a program (earn points, collect a stamp, redeem a voucher), the app adds the card for you
2. When you sign in from its page: Open a loyalty card, stamp card, or voucher page and sign in or register from there; the app drops the card into My Cards the moment you sign in, and you land back on the page you came from
3. By hand: Click Add to My Cards on any card to bookmark it for future use

Prepaid passes are the exception: you have to buy a pass, so viewing its page or signing in never adds it to your wallet.

Your loyalty cards

Points-based programs where you build up points over time. You can redeem points for rewards at different levels. If you have an earned tier with a multiplier, cards display a badge showing your bonus (e.g., "🥇 2.0×"). Your points history marks any purchase that earned a bonus-hours or tier multiplier with a small badge, so you can see why a purchase earned more.

Membership tiers

If you've earned tier status with any business, your tiers appear in a dedicated section. Tiers show:

• Your current status and icon
• Progress toward the next tier level
• Points multiplier (if greater than 1×)
• Which loyalty cards the tier applies to

See Understanding Membership Tiers below for details.

Winding down

When a business retires a program you still hold, your card does not disappear. It moves to a Winding down section, between your loyalty cards and stamp cards, with a short note: the program is closing, but your balance still counts. Points stay spendable and a completed stamp reward stays redeemable, at the counter and online, as before. Nothing new can start here: no more earning, no new members. The section can only empty out. Once the card ends for good (you spend the balance, it expires, or you remove it), it moves to History.

Your stamp cards

Punch card programs where you collect a specific number of stamps. Complete the card to earn a reward, then start again.

Your passes

Prepaid passes you bought at the counter: a 10-visit card, a class pack, a monthly unlimited. Each pass shows the remaining visits and the expiry date, and its page holds the QR code staff scan on each visit plus the full history. You receive one reminder email before unused visits expire. See The member view.

Your vouchers

Discount codes and promotional offers you've added or claimed.

Removing and re-adding cards

If you no longer want a card visible in My Cards:

1. Open the card
2. Click Remove from My Cards
3. Confirm the removal

The app always saves your progress. Removing a card hides it from view. Your points, stamps, history, and rewards remain intact. Re-add the card anytime and continue where you left off.

Membership tiers

Some businesses offer membership tiers that reward your loyalty with bonus benefits. It works like airline frequent flyer status or hotel elite membership.

How tiers work

Tiers are based on your lifetime points earned, not your current balance. The distinction matters:

• Lifetime points: Total points you've ever earned (never decreases)
• Current balance: Points available to spend (decreases when you redeem)

So spending your points doesn't affect your tier status. A member who earned 10,000 lifetime points but spent most of them still keeps their tier.

One tier per club

A tier belongs to a club, not to an individual card. Most businesses run one club, so in practice your tier reads as business-level status: if a business has multiple loyalty cards (e.g., Classic, Premium, Student), your tier applies to all of them, and points earned on any of them count toward the same tier.

When tiers appear

You won't see tier information until you've started earning points with a business. Tiers only display when:

• You have earned at least some points with that business
• The business has configured a tier system
• You're viewing cards from that business

What tiers show

Each tier card displays:

• Tier name and icon (e.g., 🥇 Gold Member)
• Points multiplier if greater than 1× (e.g., "2.0×" means double points)
• Progress bar showing how close you are to the next tier
• Associated cards showing which loyalty cards the tier applies to

Click any associated card chip to go straight to that card.

Multiplier benefits

Higher tiers can offer points multipliers that boost your earning rate:

Multipliers apply to future purchases only, not past transactions.

Where tiers display

• My Cards page: All your earned tiers in a dedicated section
• Card detail page: The relevant tier for that business
• Reward page: Reminds you of your multiplier when viewing rewards
• Card badges: Cards with multipliers show a badge (e.g., "🥇 2.0×")