Partner Setup.
Design pass products per club, price them, and keep sold passes safe through edits.
You design pass products in the partner dashboard under Prepaid Passes. Each product belongs to one club, so staff sell and scan only the passes of their own club.
Creating a Pass Product
- Go to Prepaid Passes and choose Create.
- On Details, pick the club and keep the product active.
- On Content, name the product the way a customer would say it, for example "10-Wash Card". The name appears in the member wallet, on the staff counter screens, and on the receipt. The description is one sentence on what the pass covers.
- On Pass, set the two dials:
- Number of uses. How many visits the pass covers. Leave it empty for unlimited visits.
- Valid for. Days the pass stays valid after the sale, between 1 and 366. Required when uses is empty; optional for counted passes. A counted pass without a window never expires.
- Set the price your counter charges. The platform records it with each sale for receipts and reports; payment happens at your till.
- On Design, style the pass the way members will see it in their wallet: background and text color, an optional background image, the overlay opacity that blends the color over the image, and an optional logo shown next to the pass name. The same options exist on loyalty cards, stamp cards, and vouchers.
- Save.
Two shapes cover the common products:
| Product | Uses | Valid for |
|---|---|---|
| 10-wash card | 10 | empty, or e.g. 365 days |
| Monthly unlimited | empty | 30 days |
The Counter QR Code
The pass list and detail view carry a QR code per product, like every other card type. It opens the pass's public product page: what the pass covers, the validity, the price, and that staff sell it at the till. Print it for the counter or a window sticker; a customer who scans it sees the offer before they reach the register, and a member who already holds the pass gets a shortcut to their remaining count.
The page is link-only, like all card pages: the address contains an unguessable ID and the pass never appears in any public listing. Deactivating or deleting the product takes the page offline.
Analytics and Transaction History
The Prepaid Passes menu carries the same two companions as your other card types: an Analytics page per product (views, sales with recorded revenue, visits used, active passes, and unused expired visits) and an exportable Transaction History of the full pass ledger. Analytics & History covers both in depth, including what each metric tells you.
Editing and Deleting
Every sold pass froze the product values at its moment of sale. Edits apply to future sales. Lowering the use count, raising the price, or shortening the validity touches no pass a member holds.
Deleting a product removes it from sale and from your list. Sold passes keep working until they are used up or expire. There is no way to revoke a pass a member paid for from the dashboard; that conversation belongs at your counter.
Plan Limits
The number of pass products you can create depends on your plan, the same way voucher limits work. When you reach the limit, the create button explains the block; existing products and sold passes stay untouched. Your administrator can raise the limit per partner.
Google Wallet
When the administrator granted your account the Google Wallet permission, each pass product has a Google Wallet toggle on Details, off by default. With the toggle on, members see an "Add to Google Wallet" button on their pass, and the wallet copy updates after every visit. See Google Wallet for the integration setup.
What Partners See
The product list shows each product with its uses, validity, price, and how many passes staff sold from it. Sales, visits, and corrections appear in the activity log as pass events, with IDs only.