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Plans & billing dashboard.

Check business registrations, plan use, and billing issues from Plans & billing.

Oct 2, 2026
On this page

Open Plans & billing in the admin menu to check the businesses on your installation. This page is available to super administrators.

Plans & billing with partner totals, estimated revenue, plan distribution, and recent registrations.

Appearance. Open your profile menu and choose Dark mode or Light mode.

Plans & billing in dark mode with partner totals, plan distribution, and recent registrations.

What you see

Item What it shows
Total partners Business accounts and recent growth
Estimated MRR Estimated monthly recurring revenue from active and manually billed partners
Paid partners Businesses on a paid plan
Total members Members across the installation
Plan distribution The number of businesses on each plan
Recent registrations New business accounts, with links to edit them
Usage overview Totals for staff, cards, vouchers, and prepaid passes

The revenue figure is an estimate from plan prices. It is not a payment or accounting report. Use one currency for all plans, because the estimate does not convert currencies.

Recent registrations show the business logo when one is available, then the owner’s portrait, then an outlined initial. The dashboard’s Recent partners list uses the same order.

The figures can take up to five minutes to refresh.

Subscription status

With Stripe or PayPal enabled, the page also shows subscription states and an Attention required panel. The panel lists past-due payments and trials ending within seven days.

Manual billing does not show these sections. See Billing states for their meaning.

Choosing your billing provider

  1. Select Billing settings at the top of the page.
  2. Choose Manual / offline, Stripe, or PayPal.
  3. Confirm the change.

The Billing provider dialog with the provider selector and links to credentials, plans, and diagnostics.

Stripe and PayPal become available after you save their required credentials. Use Stripe setup or PayPal setup to connect them.

Changing providers can require existing subscribers to subscribe again. Review active subscriptions before changing the provider.

Provider credentials

Select Provider credentials in the dialog to enter your provider's keys and webhook details. A webhook sends subscription changes from the provider to Reward Loyalty.

  • Leave a secret field blank to keep its saved value. Saved secrets do not appear again.
  • Use Clear to remove a saved secret. A server environment value, if present, then applies.
  • Use Copy beside the webhook URL when you set up the provider.
  • Save your changes before selecting Test connection.

Test connection checks whether the provider accepts the saved credentials. It does not check prices or webhook delivery. The provider guides include those checks.

The public demo does not save credential changes.

Add businesses and edit plans

Select Add partner to create a business account. Select Plans to edit plan names, prices, limits, and features.

Both actions are available before your first business registers. See Plans & pricing for plan setup.