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AI connections.

Connect Claude, ChatGPT, Claude Code or Cursor to your installation, run the platform by asking, and approve risky changes in Reward Loyalty.

13 articles · In reading order

1

Overview

What AI connections do, who can use them, what an AI client can and can't do, and how approvals keep you in control.

2

Connect Claude

Add your Reward Loyalty address to Claude as a custom connector and sign in through the browser.

3

Connect ChatGPT

Add your Reward Loyalty address to ChatGPT as a custom MCP server and sign in through the browser.

4

Connect Claude Code, Cursor and VS Code

Create a key on the AI connections page and give it to Claude Code, Cursor or VS Code, or sign Claude Code in through the browser.

5

Connect other clients

Connect MCP Inspector, any client that supports Streamable HTTP, or a script that sends plain HTTP requests.

6

What admins can ask

Jobs the platform owner can hand to an AI client, with example requests, the tools behind them and the access each needs.

7

What business owners can ask

Jobs a business owner can hand to an AI client, with example requests, the tools behind them and the access each needs.

8

Approvals

Which changes wait for your approval, how the review page works, how long a request lasts and what each state means.

9

Access and security

The switches, access choices, end dates, revocation and activity trail of an AI connection, what data reaches the AI client, and how to guard against prompt injection.

10

Admin tools

Every tool a platform owner's AI connection can use, with what it does, how safe it is and what access it needs.

11

Business tools

Every tool a business owner's AI connection can use, with what it does, how safe it is, what access it needs and which plan feature it depends on.

12

Limits, errors and retries

Rate limits and other limits, idempotency keys, the approval window, and every error code the Agent API and MCP endpoint return, with what to do about each.

13

Troubleshooting

Fix sign-in failures, 401 and 403 answers, missing tools, expired approvals, clock questions and a connection that never appears.