Reference
Documentation.
Everything you need to install, configure, and master Reward Loyalty.
Start with the basics or dive deep into advanced topics.
Before you begin
What Reward Loyalty is, who it serves, and the stack it runs on.
Installation and updates
Server preparation, installation, and keeping Reward Loyalty up to date.
How the platform works
The core building blocks and how they fit together.
Accounts and sign-in
Login methods and security for all user types.
Loyalty cards
Points-based loyalty programs for earning and redeeming rewards.
Stamp cards
Digital punch card programs for collecting stamps and earning rewards.
Vouchers
Digital discount codes, batch campaigns, QR code claiming, and promotional vouchers for marketing at scale.
Prepaid passes
Staff-sold ticket cards and simple memberships. Sell a 10-visit pass at the counter, scan visits off, and let the software handle expiry.
Member referrals
New customers by word of mouth, with point rewards for referrers and referees.
Achievements
Recognize loyal customers with milestones, weekly runs, and optional rewards.
Partner guide
Business owner accounts and partner dashboard.
Staff guide
Staff member accounts and point-of-sale operations.
Member guide
The member account and wallet. Sign in, My Cards, and privacy tools.
Member cards
Physical and virtual member cards. One code that identifies a member across a QR, a barcode, an NFC tag, a magnetic stripe, and a typed number.
QR studio
Find, customize, download, and print a QR code for every program you run, plus a staff sign-in code.
Automated member messages
The emails the app sends members on its own: what triggers each one, and how to keep them arriving.
Member segments
Save a named audience built from how members behave, then reuse it to filter the member list and target email campaigns.
Email campaigns
Send targeted promotional emails to your loyalty program members.
Commerce and POS integrations
Connect your loyalty program to outside tools and services.
Administrator guide
Install-wide administration and system settings.
Activity logs
Track and analyze activity and user actions across your install.
Webhooks
Send signed loyalty events to Zapier, Make, or your own tools the moment they happen.
Agent API
Machine-to-machine API for AI agents, POS systems, and automation tools.
REST API
The session-token REST API for custom frontends and integrations. For machine-to-machine access, see the Agent API.
Troubleshooting
Common issues and how to resolve them.
Changelog
Track all updates, improvements, and fixes to Reward Loyalty.
Platform settings and branding
Make the installation your own: branding, the public homepage and business listings, languages, email delivery, cookie consent, and installation-wide settings.
Plans and billing
Run Reward Loyalty as a paid service: define plans, connect Stripe or PayPal, and manage what each business is billed.
System health and security
Keep the installation healthy and locked down: Health Center checks, security monitoring, and session locking.
Google Wallet passes
Give members a Google Wallet pass for their card, set it up, design it, and fix delivery problems.
Take the docs with you.
Every page of the 5.x documentation as one PDF, included with a license. Get it in the download center.
Open the download center