Activity Logs Overview

Activity logs provide a complete audit trail of everything that happens on the platform. Every action—creating a card, updating a member, deleting a reward—is automatically recorded with details about who did it, when, and what changed.

What You Can Do

The activity logging system lets you:

• Monitor all system activity — See every action across all networks, partners, and users
• Track changes — View what was modified, including before and after values
• Investigate issues — Trace problems back to their source with detailed records
• Ensure accountability — Know exactly who performed each action
• Detect security threats — Monitor failed login attempts and suspicious patterns
• Meet compliance requirements — Maintain complete audit trails for regulatory needs

What Gets Logged

Activity logs automatically capture:

User Actions:

• Creating, updating, and deleting loyalty cards and stamp cards
• Managing members, staff, and partners
• Creating and modifying rewards
• Setting up clubs and networks
• Processing transactions and redemptions

Authentication Events:

• Successful logins
• User logouts
• Failed login attempts
• OTP code requests and verifications

System Information:

• Who performed the action (user name and type)
• What was affected (card, member, reward, etc.)
• When it happened (date and time)
• Where it came from (IP address)
• What changed (old and new values)

Key Features

Complete Audit Trail

Every activity includes:

• Description — Plain English explanation of what happened
• User — Who performed the action
• Subject — What was affected
• Event Type — Created, updated, deleted, login, or logout
• Timestamp — Exact date and time
• IP Address — Where the request came from
• Changes — What values were modified

Analytics Dashboard

Visual insights into your platform activity:

• Activity trends over time
• Event type distribution
• Category breakdowns
• Most active users
• Authentication statistics

Advanced Filtering

Find exactly what you need:

• Search by description
• Filter by category (cards, members, rewards, etc.)
• Filter by event type (created, updated, deleted)
• Filter by user type (Admin, Partner, Staff, Customer)
• Filter by affected resource

Privacy & Security

Sensitive Data Protection: Activity logs never record passwords, security tokens, or other sensitive credentials. These fields are automatically excluded from logging.

Data Retention: Activity logs are kept for 365 days by default. Older records are automatically cleaned up to maintain performance.

Read-Only Records: Activity logs cannot be modified or deleted manually. This ensures audit trail integrity for compliance and security purposes.

Who Can Access Activity Logs

Administrators have full access to all activity logs across the entire platform. They can view, filter, and analyze any activity record.

Partners can view activity logs for their own business only, including staff actions and customer transactions.

Staff and Customers do not have access to activity logs.

Related Topics

• Viewing Logs — Search and filter activity records
• Activity Analytics — Visual insights and metrics
• Security Monitoring — Use logs to detect threats