Understanding Networks

Networks are the highest level of organization in the platform. They group managers and partners together, enabling you to structure multi-location or multi-brand deployments.

What Are Networks?

Networks are administrative containers that create organizational boundaries. They're invisible to customers but essential for managing large or complex deployments.

Think of networks as:

• Regional divisions (East Coast, West Coast)
• Franchise groups
• Brand categories
• Business units

When to Use Networks

Single Business

You might only need one network, or none at all. Partners can be created without network assignment for simple setups.

Multiple Locations

Create a network for each region. Assign regional managers who can only see partners in their area.

Example:

• Network: "East Region"
• Network: "West Region"
• Network: "Central Region"

Each region has its own managers and partners.

Franchise Model

Create a network for each franchisee. Each manages their own partners independently.

Example:

• Network: "Franchisee - John Smith"
• Network: "Franchisee - Jane Doe"

Franchisees never see each other's data.

Shopping Centers

Create a network for the center, with all businesses in that location belonging to the same network.

Example:

• Network: "Downtown Mall"
• Network: "Airport Terminal 2"

Network Visibility

Networks are completely invisible to customers. A customer collecting stamps at a coffee shop has no idea which network that shop belongs to.

This design enables:

• Competitors to coexist on the same platform
• White-label deployments
• Complete organizational separation

Creating Networks

1. Go to Networks in the admin sidebar
2. Click Create Network
3. Enter the network name
4. Add an optional description
5. Click Save

Assigning Managers to Networks

After creating a network, assign managers who can operate within it:

1. Go to Managers in the admin sidebar
2. Create or edit a manager
3. Select the network they should manage
4. Save

Managers can only see and create partners within their assigned network.

Best Practices

Keep it simple. Only create networks when you need organizational separation. For a single business with multiple cards, networks are unnecessary.

Name clearly. Use descriptive names like "Downtown District" or "West Coast Region" rather than codes.

Document purpose. Add descriptions explaining what each network represents.

Related Topics

• Understanding Clubs — How clubs work within networks
• Managers — Assigning managers to networks