Customers Overview
Introduction to customer accounts and loyalty card collection
As a customer (also called a member), you collect loyalty cards and stamp cards from businesses, earn points and stamps with your purchases, and redeem rewards.
What Is a Customer Account?
Your customer account is your personal wallet for all your loyalty programs. It stores your cards, tracks your points and stamps, and shows your available rewards.
What You Can Do
With a customer account, you can:
| Feature | Description |
|---|---|
| Collect Cards | Add loyalty and stamp cards to your wallet |
| Earn Points | Accumulate points with purchases |
| Collect Stamps | Build progress toward stamp card rewards |
| Redeem Rewards | Exchange points for rewards |
| Track Progress | See your balances and history |
| Manage Profile | Update your account information |
Getting Started
Creating an Account
You don't need to register in advance. Your account is created automatically when you:
- Scan a QR code at a participating business
- Click a link to a loyalty card
- Start collecting your first card
Just enter your email, verify with a code, and you're set.
Signing In
Already have an account? Sign in anytime:
- Click Sign In or Log In
- Enter your email address
- Click Send me a login code
- Enter the 6-digit code from your email
- Access your wallet
No password needed—verification codes keep your account secure.
Your Wallet
Your wallet contains all your collected cards:
Loyalty Cards
Points-based programs where you accumulate points over time. Points can be redeemed for various rewards at different levels.
Stamp Cards
Punch card programs where you collect a specific number of stamps. Complete the card to earn a reward, then start again.
Earning Rewards
Earning Points (Loyalty Cards)
- Make a purchase at a participating business
- Tell the staff you have a loyalty card
- Show them your QR code
- They scan it and enter your purchase amount
- Points are added to your balance
Earning Stamps (Stamp Cards)
- Make a qualifying purchase
- Show your QR code to staff
- They scan and add a stamp
- Watch your progress toward the reward
Redeeming Rewards
Points Rewards
When you have enough points:
- Visit the business
- Tell staff what reward you want
- Show your QR code
- They process the redemption
- Receive your reward
Stamp Card Rewards
When you complete a stamp card:
- A "Collect Reward" button appears
- Visit the business
- Show your reward QR code
- Staff confirms and provides your reward
- Your card resets to collect again
Your QR Code
Each card has a unique QR code that identifies you. Staff scan this code to:
- Add points to your balance
- Add stamps to your card
- Process reward redemptions
Keep your QR code handy when visiting participating businesses.
Viewing Your History
Your account tracks:
- Every point and stamp you've earned
- When and where transactions occurred
- All rewards you've redeemed
- Your current balances
Access this from your card details or wallet.
Tips for Customers
Show your code every time: Even small purchases add up over time.
Keep your email secure: Your email is your login—protect it.
Check available rewards: Know what you can redeem before visiting.
Browse for new cards: Discover new programs on the homepage.
Related Topics
- Collecting Loyalty Cards — Finding and adding cards
- Earning Points — How points work
- Redeeming Rewards — Claiming your rewards
- Passwordless Login — Secure sign-in