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Customers Overview

Introduction to customer accounts and loyalty card collection

Dec 5, 2025

As a customer (also called a member), you collect loyalty cards and stamp cards from businesses, earn points and stamps with your purchases, and redeem rewards.

What Is a Customer Account?

Your customer account is your personal wallet for all your loyalty programs. It stores your cards, tracks your points and stamps, and shows your available rewards.

What You Can Do

With a customer account, you can:

Feature Description
Collect Cards Add loyalty and stamp cards to your wallet
Earn Points Accumulate points with purchases
Collect Stamps Build progress toward stamp card rewards
Redeem Rewards Exchange points for rewards
Track Progress See your balances and history
Manage Profile Update your account information

Getting Started

Creating an Account

You don't need to register in advance. Your account is created automatically when you:

  1. Scan a QR code at a participating business
  2. Click a link to a loyalty card
  3. Start collecting your first card

Just enter your email, verify with a code, and you're set.

Signing In

Already have an account? Sign in anytime:

  1. Click Sign In or Log In
  2. Enter your email address
  3. Click Send me a login code
  4. Enter the 6-digit code from your email
  5. Access your wallet

No password needed—verification codes keep your account secure.

Your Wallet

Your wallet contains all your collected cards:

Loyalty Cards

Points-based programs where you accumulate points over time. Points can be redeemed for various rewards at different levels.

Stamp Cards

Punch card programs where you collect a specific number of stamps. Complete the card to earn a reward, then start again.

Earning Rewards

Earning Points (Loyalty Cards)

  1. Make a purchase at a participating business
  2. Tell the staff you have a loyalty card
  3. Show them your QR code
  4. They scan it and enter your purchase amount
  5. Points are added to your balance

Earning Stamps (Stamp Cards)

  1. Make a qualifying purchase
  2. Show your QR code to staff
  3. They scan and add a stamp
  4. Watch your progress toward the reward

Redeeming Rewards

Points Rewards

When you have enough points:

  1. Visit the business
  2. Tell staff what reward you want
  3. Show your QR code
  4. They process the redemption
  5. Receive your reward

Stamp Card Rewards

When you complete a stamp card:

  1. A "Collect Reward" button appears
  2. Visit the business
  3. Show your reward QR code
  4. Staff confirms and provides your reward
  5. Your card resets to collect again

Your QR Code

Each card has a unique QR code that identifies you. Staff scan this code to:

  • Add points to your balance
  • Add stamps to your card
  • Process reward redemptions

Keep your QR code handy when visiting participating businesses.

Viewing Your History

Your account tracks:

  • Every point and stamp you've earned
  • When and where transactions occurred
  • All rewards you've redeemed
  • Your current balances

Access this from your card details or wallet.

Tips for Customers

Show your code every time: Even small purchases add up over time.

Keep your email secure: Your email is your login—protect it.

Check available rewards: Know what you can redeem before visiting.

Browse for new cards: Discover new programs on the homepage.

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