Roadmap.

This is a high-level view of where Reward Loyalty is headed. It is not a schedule. Nothing here is a dated promise, an order of delivery, or a guarantee that a given item ships. Priorities move as we learn what customers need, and security and stability come first.

Every license includes a year of updates, and the optional yearly renewal after that funds the work that keeps the product growing. That also means your input counts: the ideas customers send shape this list. If something below would change your decision to buy, treat it as a direction we are exploring, not a feature you have today. Buy for what the product does now, and read on for where it is going.

Directions we are exploring

Marketing and retention

• Saved customer segments you can name and reuse, by recency, spend, tier, and activity
• Lifecycle messages: a welcome, a tier-upgrade note, a "your reward is ready" nudge
• Web push and SMS as extra ways to reach members
• A review and feedback prompt after a good visit

Wallet and passes

• Apple Wallet passes, alongside the Google Wallet passes that ship today
• Online pass sales, so members can buy a prepaid pass from its product page
• Pass gifting, and auto-renewing memberships

Insight

• Deeper analytics: retention cohorts, redemption rate, points liability, and a churn-risk view
• Multi-location reporting within one business
• A weekly insight email for partners

Earning and engagement

• Scheduled earn multipliers, like a happy hour or a weekend double
• A points expiration policy you control
• Streaks and badges for visits and milestones
• A birthday prompt in the wallet

Integrations

• Outbound webhooks and Zapier, so the platform fits the tools you already use
• Point-of-sale connectors, starting with the tills small businesses reach for most
• An embeddable widget for any website
• A deeper WooCommerce integration

Billing for operators

• More ways to bill your partners beyond Stripe and manual invoicing: PayPal, Paddle, and regional providers

Onboarding

• Faster sign-in: one tap with Google, alongside the email login members use today
• Printable QR assets: table tents, posters, window stickers

Where we draw the line

A few requests come up often and sit outside the product on purpose. Knowing them up front saves everyone time:

• One card shared across independent businesses. Each business's points are its own liability, with no way to settle who pays when a member earns at one and redeems at another. Your customers already use one account and one wallet across every participating business.
• Background location alerts. Web apps cannot watch a phone's location in the background; that needs a native app, which Reward Loyalty is not. Push notifications for rewards and offers are a direction above.
• Points for social follows or reviews. Follows cannot be verified, and review platforms forbid paying for reviews. Streaks, badges, and referrals serve the same goal, and referrals work today.
• One stamp card shared by several people. Stamps, history, and privacy rights are per member. A household can share one account today, and the card advances for everyone on it.

Send us your idea

The best way to influence this list is to tell us the problem you are trying to solve, not only the feature you picture. Include how you work around it today, and whether the demo and docs already cover it. We read every message, and ideas that fit earn their place here.

See Feature Requests & Pricing for how we weigh ideas and how to send a useful one, or contact support.